Rural Health, Inc. Urges Medicaid Customers to Update Contact Information

Rural Health, Inc. urges Medicaid customers to update their contact information in order to stay informed about updates to their coverage.

The federal government is making changes that may affect some Medicaid customers starting in January 2027. Many customers will not be affected. If these changes apply to you, Illinois Medicaid will contact you before you need to take any action.

The most important step you can take right now is to make sure your contact information is up to date. This helps ensure you receive important notices about your coverage when they happen. Make sure your address, phone number, and email are current.

You can update your information by visiting www.ABE.Illinois.gov  and click “Manage My Case.” There you can view notices, check coverage, update your information and more, all in one place. You can also update by calling 877-805-5312.

If you receive mail from the State of Illinois, open it right away. Your Medicaid coverage may depend on it.

Keeping your contact information up to date does not mean your benefits are changing. It simply helps Illinois Medicaid reach you if we need to share important information.

If you have any questions, you can also call Rural Health, Inc. at 618-833-4471 and a member of their Outreach and Enrollment staff will assist you.

Rural Health, Inc. (RHI) is a not-for-profit organization serving Johnson, Massac, and Union counties in Illinois, designated by the federal government as a Federally Qualified Health Center (FQHC), whose mission is to provide quality services to all patients in need of healthcare while being committed to the overall health and well-being of the underserved.

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